PAIA Manual

PAIA Manual

PAIA Manual

GovGrowth (Pty) Ltd

2020/740570/07

Prepared in terms of section 51 of the Promotion of Access to Information Act 2 of 2000 (as amended)

DATE OF COMPILATION: 20 December 2021

TABLE OF CONTENTS

1. LIST OF ACRONYMS AND ABBREVIATIONS

1.1 “CEO” – Chief Executive Officer

1.2 “DIO” – Deputy Information Officer;

1.3 “IO“ – Information Officer;

1.4 “Minister” – Minister of Justice and Correctional Services;

1.5 “PAIA” – Promotion of Access to Information Act No. 2 of 2000 (as Amended);

2. PURPOSE OF PAIA MANUAL

This PAIA Manual is useful for the public to-

2.1 check the categories of records held by a body that are available without a person having to submit a formal PAIA request;

2.2 have a sufficient understanding of how to make a request for access to a record of the body, by providing a description of the subjects on which the body holds records and the categories of records held on each subject;

2.3 know the description of the records of the body which are available in accordance with any other legislation;

2.4 access all the relevant contact details of the Information Officer and Deputy Information Officer who will assist the public with the records they intend to access;

2.5 know the description of the guide on how to use PAIA, as updated by the Regulator and how to obtain access to it;

2.6 know if the body will process personal information, the purpose of the processing of personal information and the description of the categories of data subjects and of the information or categories of information relating thereto;

2.7 know the description of the categories of data subjects and of the information or categories of information relating thereto;

2.8 know the recipients or categories of recipients to whom the personal information may be supplied;

2.9 know if the body has planned to transfer or process personal information outside the Republic of South Africa and the recipients or categories of recipients to whom the personal information may be supplied; and

2.10 know whether the body has appropriate security measures to ensure the confidentiality, integrity and availability of the personal information which is to be processed.

3. KEY CONTACT DETAILS FOR ACCESS TO INFORMATION OF GOVGROWTH (PTY) LTD

3.1. Chief Information Officer

Name: Karen Goldstone-Hoffman

Tel: 010 1410274

Email: karen@govgrowth.co.za

3.2 Access to information general contacts

Email: info@govgrowth.co.za

3.3 National or Head Office

Postal Address: Cube Workspace, 9 The Straight Avenue Pineslopes, Sandton, Gauteng, 2194

Registered Address: Cube Workspace, 9 The Straight Avenue Pineslopes, Sandton, Gauteng, 2194

Telephone: 010 1410274

Email: info@govgrowth.co.za

Website: www.govgrowth.co.za

4. GUIDE ON HOW TO USE PAIA AND HOW TO OBTAIN ACCESS TO THE GUIDE

4.1. The Regulator has, in terms of section 10(1) of PAIA, as amended, updated and made available the revised Guide on how to use PAIA (“Guide”), in an easily comprehensible form and manner, as may reasonably be required by a person who wishes to exercise any right contemplated in PAIA and POPIA.

4.2. The aforesaid Guide contains the description of-

4.2.1. the objects of PAIA and POPIA;

4.2.2. the postal and street address, phone and fax number and, if available, electronic mail address of-

4.2.2.1. the Information Officer of every public body, and

4.2.3. the manner and form of a request for-

4.2.3.1. access to a record of a public body contemplated in section 111; and

4.2.3.2. access to a record of a private body contemplated in section 502; 4.2.4. the assistance available from the IO of a public body in terms of PAIA and POPIA;

4.2.5. the assistance available from the Regulator in terms of PAIA and POPIA;

4.2.6. all remedies in law available regarding an act or failure to act in respect of a right or duty conferred or imposed by PAIA and POPIA, including the manner of lodging-

4.2.6.1. an internal appeal;

4.2.6.2. a complaint to the Regulator; and

4.2.6.3. an application with a court against a decision by the information officer of a public body, a decision on internal appeal or a decision by the Regulator or a decision of the head of a private body;

4.2.7. the provisions of sections 143 and 514 requiring a public body and private body, respectively, to compile a manual, and how to obtain access to a manual;

4.2.8. the provisions of sections 155 and 526 providing for the voluntary disclosure of categories of records by a public body and private body, respectively;

4.2.9. the notices issued in terms of sections 227 and 548 regarding fees to be paid in relation to requests for access; and 4.2.10. the regulations made in terms of section 929.

4.3. Members of the public can inspect or make copies of the Guide from the offices of the public and private bodies, including the office of the Regulator, during normal working hours.

4.4. The Guide can also be obtained-

4.4.1. upon request to the Information Officer;

4.4.2. from the website of the Regulator (https://www.justice.gov.za/inforeg/).

5. CATEGORIES OF RECORDS OF THE GOVGROWTH (PTY) LTD WHICH ARE AVAILABLE WITHOUT A PERSON HAVING TO REQUEST ACCESS

Types of the Record

❖ Marketing information and promotional brochures

❖ Documents and information relating to GovGrowth (Pty) Ltd which is held by the Companies and Intellectual Properties Commission in accordance with the provisions of the Companies Act 71 of 2008;

❖ Some of the information is freely available on GovGrowth website at www.govgrowth.co.za

6. DESCRIPTION OF THE RECORDS OF GOVGROWTH (PTY) LTD WHICH ARE AVAILABLE IN ACCORDANCE WITH ANY OTHER LEGISLATION

Category of Records

Applicable Legislation

Memorandum of incorporation

Companies Act 71 of 2008

Documents and information relating to GovGrowth (Pty) Ltd which is held by the Companies and Intellectual Properties Commission

Companies Act 71 of 2008

PAIA Manual Promotion of Access to Information Act 2 of 2000

7. DESCRIPTION OF THE SUBJECTS ON WHICH THE BODY HOLDS RECORDS AND CATEGORIES OF RECORDS HELD ON EACH SUBJECT BY THE GOVGROWTH (PTY) LTD

Subjects on which the body holds records

Categories of records

Client related records

Statutory records, name, address, registration numbers or identity numbers, vat numbers, contracts, correspondence with clients

Marketing records

Client information

8. PROCESSING OF PERSONAL INFORMATION

8.1 Purpose of Processing Personal Information

The Company will use the information collected to manage its business. It will also enable the Company to:

▪ Maintain internal records.

▪ Provide services to clients, including responding to client requests.

▪ Comply with all applicable laws and regulations.

• Understand the needs of the client, and provide relevant service offers.

8.2 Description of the categories of Data Subjects and of the information or categories of information relating thereto

Categories of Data Subjects

Personal Information that may be processed

Customers / Clients

name, address, registration numbers or identity numbers, vat numbers, statutory records, contracts, correspondence with clients

Service Providers

names, registration number, vat numbers, address, bank details

8.3 General description of Information Security Measures to be implemented by the responsible party to ensure the confidentiality, integrity and availability of the information

❖ Anti-virus and Anti-malware Solutions

❖ Data Encryption

9. AVAILABILITY OF THE MANUAL

9.1 A copy of the Manual is available-

9.1.1 On www.govgrowth.co.za ;

9.1.2 head office of the GovGrowth (Pty) Ltd for public inspection during normal business hours;

9.1.3 to any person upon request and upon the payment of a reasonable prescribed fee; and

9.1.4 to the Information Regulator upon request.

9.2 A fee for a copy of the Manual, as contemplated in annexure B of the Regulations, shall be payable per each A4-size photocopy made.

10. UPDATING OF THE MANUAL

The head of a GovGrowth (Pty) Ltd will on a regular basis update this manual.